Refund policy
Due to the nature of our products, all sales are final.
Our products are wellness items intended for personal use, and for safety and quality reasons, we do not accept returns or exchanges.
Refunds
Refunds are only issued under the following circumstances:
-
The item arrives damaged or broken
-
The item received is incorrect
-
The issue is reported within 30 days of delivery
To request a refund, please contact us at social@shaleebayne.com with:
-
Your order number
-
A brief description of the issue
-
Clear photos of the damaged or incorrect item
Once reviewed and approved, a refund will be issued to the original payment method.
Non-Refundable Situations
We do not issue refunds for:
-
Opened or used products
-
Dissatisfaction with results
-
Incorrect use of the product
-
Orders reported after 30 days
-
Lost or stolen packages marked as delivered
By completing your purchase, you acknowledge and agree to this policy.